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annual report 2019
Welcome
Table of Contents
Reports
Chairman’s Report
Report by the Ombudsman
Message from CEO – COVID-19 and OSTI’s response
Finance Matters
A Statistical Analysis of Matters Closed by OSTI in 2019
OSTI’s Role in Resolving Disputes
The Fast Track Process
Same-Same, but Different… (Cell Phone Claims)
Misrepresentation after the Inception of the Policy
The Uninsured and the “Not-so-Insured”
Statistics
Explanatory notes
Office statistics
Insurer Statistics
Menu
Welcome
Table of Contents
Reports
Chairman’s Report
Report by the Ombudsman
Message from CEO – COVID-19 and OSTI’s response
Finance Matters
A Statistical Analysis of Matters Closed by OSTI in 2019
OSTI’s Role in Resolving Disputes
The Fast Track Process
Same-Same, but Different… (Cell Phone Claims)
Misrepresentation after the Inception of the Policy
The Uninsured and the “Not-so-Insured”
Statistics
Explanatory notes
Office statistics
Insurer Statistics
Results
Menu
Welcome
Table of Contents
Reports
Chairman’s Report
Report by the Ombudsman
Message from CEO – COVID-19 and OSTI’s response
Finance Matters
A Statistical Analysis of Matters Closed by OSTI in 2019
OSTI’s Role in Resolving Disputes
The Fast Track Process
Same-Same, but Different… (Cell Phone Claims)
Misrepresentation after the Inception of the Policy
The Uninsured and the “Not-so-Insured”
Statistics
Explanatory notes
Office statistics
Insurer Statistics
Insurance Ombudsman recovers R95 m for policyholders
OSTI has saved consumers R95 million through their interventions with insurers. More details from OSTI’s 2019 Annual Report Statistics here.
Consumers get R95m back in claims-battle with insurers
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Originally posted in Business Live
business-live_consumers-get-r95m-back-in-claims-battle-with-insurers_27-may-2020
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