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annual report 2019
Welcome
Table of Contents
Reports
Chairman’s Report
Report by the Ombudsman
Message from CEO – COVID-19 and OSTI’s response
Finance Matters
A Statistical Analysis of Matters Closed by OSTI in 2019
OSTI’s Role in Resolving Disputes
The Fast Track Process
Same-Same, but Different… (Cell Phone Claims)
Misrepresentation after the Inception of the Policy
The Uninsured and the “Not-so-Insured”
Statistics
Explanatory notes
Office statistics
Insurer Statistics
Menu
Welcome
Table of Contents
Reports
Chairman’s Report
Report by the Ombudsman
Message from CEO – COVID-19 and OSTI’s response
Finance Matters
A Statistical Analysis of Matters Closed by OSTI in 2019
OSTI’s Role in Resolving Disputes
The Fast Track Process
Same-Same, but Different… (Cell Phone Claims)
Misrepresentation after the Inception of the Policy
The Uninsured and the “Not-so-Insured”
Statistics
Explanatory notes
Office statistics
Insurer Statistics
Results
Menu
Welcome
Table of Contents
Reports
Chairman’s Report
Report by the Ombudsman
Message from CEO – COVID-19 and OSTI’s response
Finance Matters
A Statistical Analysis of Matters Closed by OSTI in 2019
OSTI’s Role in Resolving Disputes
The Fast Track Process
Same-Same, but Different… (Cell Phone Claims)
Misrepresentation after the Inception of the Policy
The Uninsured and the “Not-so-Insured”
Statistics
Explanatory notes
Office statistics
Insurer Statistics
The Ombudsman for Banking Services
34 – 36 Fricker Road, Ground Floor,
Illovo, Johannesburg
Sharecall: 0860 800 900
Telephone: 011 712 1800
Fax: 011 483 3212
E-mail: info@obssa.co.za
Website: www.obssa.co.za
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